What are the services IPR office provides?

The Intellectual Property Rights office (IPR) provides the following services:

  • Depositing computer programs and databases.
  • Granting licenses for software companies and Cyber Cafés to start their activities.
  • Granting licenses for copying, selling and distributing software products.
  • Supporting the Economic Courts through providing specialized training courses to prosecutors, police officers and judges in addition to providing technical expert reports to the assigned cases of violating Intellectual Property Law 82 of 2002​

Is IPR office in charge of patents, trademarks and all aspects of copyrights?

​No, IPR office is only responsible to enforce of Intellectual Property Law 82 of 2002 concerning software and databases.​

What are the working hours of the IPR office?

​From Sunday to Thursday from 9 AM till 3.30 PM.​

How can I get further information about the IPR services?

​Simply, you can call our call center via 16248 then our representative will gladly answer your questions/inquiries.​


What does SECC stand for?

​Software Engineering Competence Center​

Where can I get information about SECC services?

​You can call 16248 and choose SECC from the voice message,then you will be able to speak to a SECC representative or you can visit ​SECC website ​​​​

How can I request a service from SECC?

​​Visit Order SECC Services ​and fill in a service request form.​​​​​

What are the services SECC offers?

SECC offers training, consultation , assessment in the below set of services:

  • Capability Maturity Model Integration forDevelopment,CMMI-DEV.
  • Capability Maturity Model Integration for Services, CMMI-SVC.
  • Software Process Improvement Guide, SPIG.
  • Team Software Process/Personal Software Process, TSP/PSP.
  • Embedded Software.
  • Software Reuse.
  • Software Testing.
  • Information Technology Infrastructure Library, ITIL.
  • Agile.
  • Six Sigma.

Does SECC offer any international certifications?

​Yes, as the sole ESTB Examination institute/Certification body for the ISTQB certificates, SECC offers the ISTQB Certified Tester Foundation Level (CTFL) and the ISTQB Certified Tester Advanced Level (CTAL).​

What is SPI for SME’s?

​​Software Process Improvement for Small and Medium businesses is a yearly program SECC launches to help the Small and Medium businesses improve their Software development process. The program’s modules are derived from the  SEI®  CMMI®  model. During the program, SECC consultants will provide you with a complete software development methodology, the Software Process Improvement Guide (SPIG) Product Suite that was driven from the main concepts of the CMMI® model of the SEI®. Utilizing this product suite and many years of customization experience from SECC expertise, you will be able to improve your software development process to increase profitability and consequently customer satisfaction.​

What is the project duration?

​The SPIG services are delivered over a span of eleven months in one bundle collectively to a group of Small and Medium Enterprises (SMEs) in projects regularly entitled “SPI for SMEs” Programs that SECC initiates at the beginning of every year.​


What is the mission of ITAC Program and what projects does it fund?

​​​​Information Technology Academia Collaboration (ITAC)’s mission is to bring value to Egyptian ICT Industry by fostering collaboration between industry and academia aiming at developing R&D based innovative products and services that put Egyptian ICT companies in a leading position in the ICT market, both locally and internationally.

Currently, ITAC has three collaborative research programs: ITIDA Preliminary Research Project (PRP), Advanced Research Projects (ARP), and Product Development Projects (PDP). In addition, University Student Projects fund student graduation projects from students enrolled in Egyptian universities.

What shall I do to apply for ITAC collaborative research project fund?

​​Proposals are accepted within submission windows of ITAC calls or rounds. The submission window is announced on ITAC webpage on ITIDA's website, along with the necessary guides and templates that need to be studied before the submission process.​​

What shall I do to apply for the graduation project fund?

​The eligibility criteria and submission window for graduation projects are announced on ITAC webpage on ITIDA's website. An application form needs to be filled and submitted to process the graduation project fund request.​

How can I learn about previously funded projects and their statistics?

​ITAC issues a number of publications that periodically updates the community with its activities and achievements. The most frequent of these publications is ITAC e-Newsletter posted on ITAC webpage and sent via e-mail to companies, universities, and individuals.

Can an ICT company have two concurrent ITAC Projects?

An ICT company cannot have two concurrent ITAC funded projects. However, it can submit a new proposal if the current funded project is approaching an end where the ICT company should return the due amount of “partial fund return” before receiving any further support from the program. Please visit Partial Fund Return Policy ​for more details.​​​​​​


How do I find client testimonials?

​Please go to Our Success Stories.​​

What does ITIDA offer?

​Situated on the outskirts of Cairo in the 600-acre modern business park Smart Village, the Information Technology Industry Development Agency (ITIDA) is dedicated to promoting, developing and growing Egypt’s information and communications technology industry with a particular focus on business process outsourcing. As a self sustainable agency, ITIDA plays a leading role in enhancing the Egyptian cyber security and data protection framework towards a more secure e-Business and Business Process Outsourcing (BPO) services positioning. ​

How do I become a member of ITIDA?

​To become a member of ITIDA you have to register  in ITIDA's Database​

About BPO

What Business Process Outsourcing (BPO) services does Egypt offer?

​One of the marked characteristics of the US$ 400 billion Business Process Outsourcing (BPO) industry globally over the last few years has been the evolution from cost to quality. As a comparatively new player in the market, Egypt has been able to emerge – with a strong value proposition - to take advantage of this new era in BPO. ​​​

Events - Business Trips

What is the Events program about?

To help achieve its aim of promoting Egypt within the ICT sector, ITIDA has established a new event strategy that will see it exhibiting at some of the world's leading industry events. The primary objective of this strategy is to raise awareness of what Egypt has to offer to local and multinational organizations and to showcase its dynamism as a world-class outsourcing location.


The main objectives of the program are:

  • Supporting local companies: Penetrating international markets, establishing new business leads, increasing exports of products and services.
  • Egypt On brand: Increasing brand visibility and positioning Egypt as a leading global outsourcing destination.
  • Building relationships: Creating relationships with new contacts and maintaining relationship with existing stakeholders.
  • Media /analyst engagement: Driving interest in Egypt as an outsourcing destination through third party endorsers; highlighting recent developments that have been made.
  • Driving investment: Providing a platform for engaging with potential investors and promoting Egypt as a viable outsourcing destination.​

Which services are covered under the events program?

  • Collective Events Participation:

Offers the opportunity for companies to participate under the Egyptian Pavilion in the most exposed and highly rated IT events around the world as part of the Egyptian delegation. Companies are offered a particular package to participate as exhibitors under ITIDA's auspices in a branded country pavilion in specific events. For more information about ITIDA's annual events calendar, please check the events section from the main webpage.

  • Single Intervention Service

It is meant for a specific trade fair that is not included on ITIDA's annual collective events calendar, does not witness the participation of an Egyptian pavilion and/or is only targeted by a few number of companies due to various reasons. The "single intervention" service is designed to encourage IT companies to apply for the financial support and gain access to such specific events either in the local or international markets.

  • Business trips

The "Business Trips" program is designed to encourage IT companies to gain more access to the international markets and engage with new clients aboard and even to maintain their relationship with their existing pool of clients outside the local market. This program applies to small and medium size companies with business travels or journeys to discuss business matters with clients or engage in any business-related activity while the travel costs are cited as one of the main cost burdens and obstacles for doing business for them.

What kind of financial support is offered by ITIDA in the events program?

The financial support offered by ITIDA starting from 2012 is directly related to the number of participations of the company in the event in question. In other words, ITIDA covers 80% of the total participation fees for first time participants and 70% for second time participants in the same event, 60% for third time in the same event, and 25% for the fourth time or more.  

The above rates are applied for all the services of the events program.​

What are the eligibility criteria for applying companies?

Companies participating in the events program should meet the following eligibility criteria:

  • Egyptian-owned company with more than 50% Egyptian ownership (or under control of an Egyptian Board for public companies).
  • Headquartered in Egypt with at least 80% of company payroll is based in Egypt.
  • Have at least 10 registered full time employees.
  • Completion of  the company's registration on ITIDA's online database.​

What are the companies’ selection criteria for participation in collective events service?

In order to select the final participating companies, ITIDA applies the following criteria on all requested companies:

  • Relevancy of the Company's Activity VS Exhibition Specialization
  • Relevancy of the Company's Activity VS IT Strategy
  • Experience of the Company in the Egyptian Market
  • Export Experience or Export Potential
  • Availability of Quality certifications

Each company at the end of the selection process will be granted a final score and companies are chosen according to the final scores and according to the required number of participants needed which varies from an event to another .

How to apply for any of the services of the program?

  • Collective Events:

Registration for the collective events service is usually opened a couple of months before the event dates. Interested companies should check ITIDA's website on a regular basis for updated information about the registration dates. Also, companies registered on ITIDA's online database should receive email notifications with all the updates regarding the registration and available packages for the collective events service.

  • Single Interventions:

Interested companies can apply through the single intervention page:

  • Business Trips :

Interested companies can apply through the business trips page:

How can I reach the events team?

For any inquires regarding the events program please contact the events team through the following email address: internationalevents@itida.gov.eg​​​​


What are the program’s eligibility criteria?

  • Beneficiary Company's Ownership:

    Direct Egyptian ownership (direct ownership of Egyptian individuals and/or Egyptian companies) should represent more than 50% of the beneficiary company's capital. 

    Direct Egyptian ownership means that the beneficiary company should be more than 50% owned by Egyptians whether individuals or companies established in accordance with the Egyptian law. Therefore, companies established abroad – whether partially or wholly owned by Egyptians - will not be eligible when calculating the percentage of the Egyptian ownership. 

    Companies with floating shares are requested to submit report from Misr for Central Clearing Depository & Registry (MCDR) شركة مصر للمقاصة والقيد والإيداع المركزي illustrating % of Egyptian ownership as of 31/12/2012. 
  • Beneficiary Company Headquarters:

    Company should be headquartered in Egypt

Note: companies established under the Egyptian law in Free Zones in Egypt could be eligible under the program.

What are the types of services eligible under the program?

  • Types of services eligible under the program:

    Software development, information and communication technology (ICT) services in addition to ICT enabled services*. Pure hardware exports are excluded. Embedded software or devices includ​​ed in the export sales agreement or were considered necessary for the delivery of the service can be included in export rebate calculations based on export contract, program consultant review report and based on Export-IT committee's decision. 

    * Cases of ICT enabled services would be presented to Export-IT committee on case by case basis for their review and decision on their eligibility under the program.

- Company's programs exported should be registered in ITIDAIntellectual Property Rights (IPR) office.

- Selling program licenses of other companies without any value added is not considered eligible for rebate under Export-IT program.

What kind of export sales could be eligible under the program?

  • All export sales of the above-mentioned services contracted and made prior to or in year 2012 can be eligible under the program provided that the related export sales proceeds were transferred by importers and collected by the company in year 2012 as evidenced by the statement of company's bank account maintained in Egypt (i.e. cash-bases rather than accrual-bases).
  • Export proceeds should be Traceable. Transfers to the company's bank account maintained in Egypt should be linked to export projects (for example: through invoices issued by company to importer, importer mentioned in the contract should be the one conducting the transfer…etc).
  • Export sales should be realized by the company applying for the program (not by affiliate companies located abroad). Export proceeds should be accounted for in the company's financial statement.
  • Proceeds collected in company's branches/subsidiaries abroad and not further transferred to the company's bank account maintained in Egypt are excluded. It should be noted that export proceeds transferred in company's bank account should be traceable to export transactions.
  • Exports sales made by the applying company - even if contracted by the company's affiliate/subsidiary located abroad – can be eligible under the program provided that a proper invoicing system is applied and other program conditions are satisfied.
  • Proceeds collected in personal accounts of one or more of the company's owners are excluded even if the amounts were further transferred to the company's bank account.
  • Export proceeds collected in cash or transferred in EGP would not be eligible under the program.
  • Only services made to companies located outside Egypt - with the exception of services made to International organizations – are considered exports.
  • In case of the importer is an affiliate, sister company, has the same owner(s) ...etc, applying company should present contracts, invoices and bank statements evidencing export transactions with the end client.

How is the Value Added calculated?

  • The Value Added is the difference between eligible export sales proceeds collected in the company's bank account maintained in Egypt during year 2012 and all non-value adding costs directly related to the export transaction claimed under the program such as external consultants fees, license cost…etc. Also travel & accommodation costs explicitly invoiced to the importer are excluded.
  • Cost NOT deducted from export proceeds: Salaries, operating and overhead costs are not excluded from the value of the collected export proceeds. Also, bank charges are not deducted from the collected amounts.
  • Exports subsidies include any contracts or agreements signed in 2012 or earlier; however, the payment of export subsidies should be done on cash basis for only 2012, and after verification of receipt of the issuing company in 2012 to its bank account in Egypt of the value of exports subsidized and not on an accrual basis.​

How is the Rebate value calculated?

  • Rebate value is calculated as a percentage of the value-added component with a ceiling of 10% with maximum of 500,000 USD per company per year.
  • Note: The subsidy granted to the company should not exceed the amount indicated/mentioned in admission form to the program.

  • Total rebate budget for the entire program: EGP 50 Million.
  • Exact rebate percentage is announced at the end of the program according to the budget approved for the entire program and the applications received.
  • Maximum export rebate ceiling (500,000 USD) is applied on individual companies applying separately in the program even if these companies are partially owned by the same holding company.
  • In case holding company is the one applying in the program, maximum ceiling (500,000 USD) is applied regardless of the number of companies owned by the applying holding company.

- Rebate amount (if approved) will be disbursed to eligible companies in EGP.
- Rebate amount is NOT tax exempted.
- Time frame for receiving complaints is maximum 2 weeks from date of rebate announcement.

What are the documents required under the program?

The following is a brief list (details of documents requested are available in the program's Terms & Conditions document available on ITIDA's website)

  1. Export-IT Rebate Beneficiary Company Transaction Form.
  2. Audited Financial Statements for year 2012 & cost breakdown certificate.
  3. Full income tax report for year 2012 & tax breakdown sheet.
  4. Recent Commercial Register.
  5. Tax Card.
  6. Recent Article of Incorporation & all related amendments.
  7. Ownership structure certificate.
  8. Copy of the company's social insurance printout including total number of insured employees استعلام عن بيانات منشأة قطاع خاص.
  9. Signed export sales contracts/agreements/ purchase orders/master agreements and all related amendments.
  10. Copy of the related export sales invoices for exported items.
  11. Copy of the related cost of revenue & purchase invoices for purchased materials (software licenses…etc).
  12. Copy of the consultancy contracts/agreements for external consultants (if any).
  13. Evidence of Service/Product delivery, client acceptance and collection of revenue proceeds.  This includes:-

    -Copy of overseas client sign off or acceptance statement for confirmation of receipt of goods and/or services.

    -Copy of statement of company's bank account maintained in Egypt illustrating receipt of export proceeds transferred by the importer (company account bank statements, swift transfers to company's account, credit advice to company's account…etc). Bank documents should clearly include remitter (importer) name, transfer date, transfer amount & currency, beneficiary company name & account number.

    -For telemarketing or electronically transmitted sales, company should submit copy of bank cheque issued in the name of the exporting company or company's bank account statement illustrating collection of proceeds related to the export transaction, report issued by system including transaction details as well as copy of transaction screen shot.

Notes: In case the importer is an affiliate, sister company, has the same owner(s) ...etc, applying company should present contracts, invoices and bank statements evidencing export transactions with the end client.​