Title of the document


Digital Signature


 Introduction

The regulation and oversight of the Digital Signature in Egypt fall under the authority of the Information Technology Industry Development Agency (ITIDA), as outlined in Law No. 15 of 2004. This law regulates digital signature and electronic transactions, aiming to facilitate digital transformation by providing the latest IT tools and applications necessary for the use of digital signatures and electronic transactions.

Through the digital signature ecosystem, a natural or legal person can obtain any of the following services:

‌  a. Digital Signature Service for a Natural Person:

the “digital signature” is what is placed on an electronic document/data and takes the form of letters, numbers, symbols, signs, or others. It has a unique characteristics that allows the person of the signatory to be identified and distinguishes him/her from others.

‌  b. Electronic Seal Service for a Legal Person:

 an “electronic seal” is an electronic signature that allows the legal person to identify the creator of the seal and distinguish him/her from others.

Digital signature/electronic seal services are obtained from one of the Service Providers licensed by ITIDA. Please check the list of the Licensed Service Providers HERE

Procedures of obtaining digital signature and electronic seal services

  a. Procedures for obtaining a digital signature certificate:

  • Go to one of the entities licensed to provide digital signature/electronic seal services, which are mentioned in detail in this  link.
  • Fill out the certificate issuance application form (in person, as a public/private employee, or as a company owner).
  • Submit all required documents according to the type of to-be-issued certificate.
  • Signing the digital signature service contract.
  • Payment of due fees.
  • In-person receipt and activation of the digital signature token.

‌  b. Procedures for obtaining an electronic seal certificate:

  • Go to one of the entities licensed to provide digital signature/electronic seal services, which are mentioned in detail in this  link.
  • Fill out the certificate issuance application form (company owner or legal representative of the facility).
  •   Submit the required documents:
    •   In the event that the company’s legal representative is present in accordance with the commercial registry:
      • All required documents are submitted according to the type of to-be-issued certificate, after completing the documents required to obtain the electronic seal tool.
      • Signing and submitting the electronic seal service contract from the facility’s legal representative under the commercial registry at the licensee’s headquarters.
    •   If the company sends a delegate, the following must be submitted:
      • All required documents are submitted according to the type of to-be-issued certificate, after completing the documents required to obtain the electronic seal tool.
      • The original “letter of delegation” by the company’s legal representative under the commercial registry, signed by the legal representative whose signatures are countersigned (certified) by the bank’s seal. The letter must have the company’s seal on it. Form of Delegation 
      • Submitting an electronic seal service contract signed by the legal representative of the facility under the commercial registry at the licensee’s headquarters. He has the right to sign on behalf of the facility under the commercial registry. The contract must be signed by the facility’s legal representative and his signatures countersigned (certified) by the bank’s seal.
  • Payment of due fees.
  • In person receipt by the legal representative (not the delegated person) of the digital signature tool and its activation.

 Required Documents

‌a. Documents required to get the digital signature tool

  •   A copy of a valid national ID card, or a valid passport of the applicant, with the original submitted for review.
  • b. Documents required from companies to obtain the electronic seal tool

    •  A copy of a recent commercial register, no more than three (3) months old since its issuance, and the articles of incorporation or declaration may be an alternative, with the original submitted for review.
    •  A valid tax card, and the taxpayer’s basic data card approved by the Egyptian Tax Authority (ETA) can be considered an alternative, with the original provided for review.
    •  The investment gazette - the company’s gazette or contract can be an alternative, with the original provided for review.
    •  A copy of a valid national ID card, or a valid passport of the legal representative, with the original presented for review. There is no alternative to this document.
    •  The company's legal representative must present the originals of all documents and papers for review.


    ‌C. Documents required from the individual establishment to obtain the electronic seal tool

    •   A copy of a recent commercial registry, no more than three (3) months old since its issuance, and the articles of incorporation or declaration may be an alternative, with the original submitted for review.
    •  A valid tax card, and the taxpayer’s basic data card approved by the Egyptian Tax Authority (ETA) can be considered an alternative, with the original provided for review.
    •  A copy of a valid national ID card, or a valid passport of the legal representative, with the original presented for review. There is no alternative to this document.


     Entities licensed to provide the digital signature and seal service and their agents

    Download the branches and agents file  



    El Delta Electronic Systems


    Address: 5 A – EL Naser Road, Delta Stars Towers - Tower 1 - Fourth Floor 401

    Website

    Email

    Customer Service Phone: 15715

    Customer Service Email 


    Fixed Misr 


    Address: Building 31 D - Square 1173 - Sheraton - Cairo

    Website

    Email

    Customer Service Phone: 15966
     Customer Service Email


    Misr for Central Clearing, Depository and Registry (MCDR)  


    Address: 70 El Gamhouria Street Cairo

    Website

    Email

    Customer Service Phone: 16774

    Customer Service Phone: +20225971666


    Egyptian Co. For Digital Signature & Information Security SAE (Egypt Trust)


    Address: 76 El Merghany Street - Al Baraka Bank Building - Fourth Floor – Heliopolis

    Website

    Email

    Customer Service Phone: 19877

    Customer Service: WhatsApp https://wa.me/201000759637


     Government establishments and agencies

     Duration of time to obtain the service

    •  Immediately upon completion of all necessary procedures to obtain the service. The applicant does not need another visit to receive the application.


     What is the benefit of digital signature and electronic seal?

    •  Ease of use: digital signature processes can be performed quickly and easily, electronically with no personal presence.
    •  Saving time and effort: saving the time and effort required to complete transactions and sign documents, as they can be sent and signed electronically quickly.
    • Financial savings: it reduces the costs associated with printing and paper distribution of documents, which saves money and preserves the environment.
    •  Security and reliability: it provides high levels of security and reliability, as identity and signature are authenticated by digital certificates and advanced encryption technologies.
    • Legality and legitimacy:Egyptian law grants the electronic signature as legally valid as the manual signature when it meets the conditions stipulated in this law. Many countries also recognize the digital signature as legal and legitimate, which facilitates its recognition and acceptance in official and legal transactions.


     Tips and guidelines to ensure the security of using a digital signature/electronic seal and protecting personal data

    • The customer must keep the pin code or password and not give it to any other person under any circumstances.
    • If the digital signature or electronic seal tool is lost, please immediately contact the company where the certificate was issued to stop the certificate.
    •  When signing the contract for the service, the customer must read the terms of the contract carefully. He should inquire about any incomprehensible clause.
    •  The certificate service provider is committed not to disclose any information about user data that was provided to it or obtained during the implementation of the license.
    •  The certificate service provider is also committed to ensuring the confidentiality of the information obtained or received during the provision of the digital signature/electronic seal service to users of its services and setting the necessary rules to ensure this..
    •  If you encounter any problems related to use, please immediately contact the company where the issuance process took place.
    •  If the customer experiences any problem with any digital signature company, please contact the following email: Info.dsss@itida.gov.eg or call the hotline of the Information Technology Industry Development Agency (16248).
    •   Finally, users must be aware of the legal requirements and procedures necessary to use the digital signature/electronic seal service correctly and effectively.


    FAQs

    Q1: Is it possible to get a digital signature under a general official power of attorney, a special power of attorney for government transactions, or an authorization?

    The “digital signature” may not be generated except by the person requesting the service, as the entities licensed to provide digital signature services must verify the person to whom the signature is issued and his distinguishing properties.

    Q2: Is it possible to issue an electronic seal for a sole proprietorship (individual firm) that does not have a commercial registry, establishment decision, or declaration, but has a tax card?

    The point of obtaining an “electronic seal” is the existence of a legal personality. If this legal personality does not exist, there is no place to obtain an electronic seal. Accordingly, it is not permissible, under the law, to issue an “electronic seal” for a sole proprietorship that does not have a commercial registry, establishment decision, or declaration, but has a tax card.

    Q3: In the case of issuing a digital signature for foreigners residing in Egypt, must the passport and residence permit be valid, or is it sufficient for one of them to be valid?

    - Passport and residency must be valid.