Egypt’s Information Technology Industry Development Agency (ITIDA) and Shared Services and
Outsourcing Network (SSON) will be hosting the Shared Services and Outsourcing Forum Middle East 2019 in Cairo next
The inaugural edition of the event will be held on September 3 and 4 at the Nile Ritz-Carlton, Cairo.
The forum is officially supported by Amr Talaat, Minister of Communications & Information Technology, Egypt, who
will be delivering the opening speech.
The forum will feature a number of international keynote addresses, industry expert panels, and more than 20
breakout sessions. The forum agenda is designed to ensure the forum works with the governments and private
organisation’s key focus sectors and will deliver a packed and stimulating programme for the attendees.
ITIDA CEO Halal El-Gohary said: “We're so thrilled to host such an event in Egypt. It will be a great opportunity
for experts and industry leaders to meet and discuss the future of shared services and outsourcing business models.
In addition, the event is the right venue for us to showcase how Egypt has evolved from a cost-competitive and
traditional outsourcing location into a hub for high end and value-driven services.”
“What sets Egypt apart from other nearshore destinations in Europe, as well as on a global comparison is the high
potentials to implement service centres on a meaningful scale’, she added.
Egypt’s unique geographical position together with its attractive value proposition including; highly skilled
workforce, competitive costs, as well as a highly developed and mature tech sector, makes it uniquely positioned for
Located centrally, Egypt’s culture compatibility, physical proximity, and similar time zones to the business heavy
regions facilitate productive business interaction across the Middle East and Europe and help it maintain a growth
trajectory in support services and its offshore global service industry has doubled over the last 5 years.
Teleperformance Egypt, Xceed, Deloitte, Raya Contact Center and BDO Esnad S.A.E are participating at the forum as
Associate Partners and will showcase their thought leadership and solutions. – TradeArabia News Service