ITIDA Witnesses Opening of Majid Al Futtaim’s Global Solutions Center in Cairo

23 June 2022

Cairo, Egypt, 23 June 2022: ITIDA Vice Presidents attended today the inauguration of Majid Al Futtaim’s Global Solutions headquarters at City Centre Almaza under the auspices of the Ministry of Communications and Information Technology (MCIT) and the General Authority for Investments and Free Zones (GAFI).

Counselor Mohamed Abdel-Wahab, CEO of the General Authority for Investment and Free Zones, Eng. Hazem Nabil, ITIDA Vice President for Electronic Transactions Security, Amani Rabei, ITIDA Vice President of Markets Development, and Ahmed Kamal, Executive Director at the General Authority for Investment and Free Zones, attended the event. Majid Al Futtaim Global Solutions is a functional service centre–aims to become a centralized business, knowledge and technology hub for exporting services–provides a range of diverse offerings such as finance, human capital, IT and technology, procurement and government relations, across Majid Al Futtaim’s operating companies and offices present within 17 countries.

Majid Al Futtaim Global Solutions looks to transform Majid Al Futtaim’s operating model into a more streamlined, connected business through its head offices in Egypt, enabling the organisation’s overall growth and sustainable development. The Global Solutions Centre has employed over 500 Egyptians, showcasing its commitment to the country’s talent and potentials.

Hazem Nabil, ITIDA Vice President for Electronic Transactions Security, added: “We are thrilled to witness the opening of Majid Al Futtaim’s Global Solutions headquarters right here, in Egypt. The centre has contributed to creating around 550 jobs in the fields of shared services and outsourcing, a testament to the competencies and talents of Egypt’s youth – the backbone of this industry. In light of Digital Egypt Strategy for the Offshoring Industry 2022-2026, ITIDA is looking forward to attracting more global services providers and witnessing further expansion plans for multinational companies in the offshoring industry, especially in tier-2 cities and governorates, which also enjoy an abundance of skilled talent at a competitive cost.”

Commenting on the opening, Khaled El Chidiac, Chief Executive Officer at Majid Al Futtaim Global Solutions, stated: “Today marks a memorable milestone in the Global Solutions journey that cements its presence in Egypt – a nation which Majid Al Futtaim has considered a key market for decades. Majid Al Futtaim recognizes the endless opportunities that Egypt presents for future growth, as well as the immense potential of its talented people and young graduates. We strongly believe that Egyptians are the talent pipeline for Majid Al Futtaim. Majid Al Futtaim is, and will continue to be, a long-term partner of Egypt, with a total of its investments reaching EGP 26 billion, and with further plans in place to increase that number to EGP 44 billion.”

Global Solutions has successfully employed over 800 employees across both its offices in Dubai and Cairo, 550 of whom are currently operating from Cairo. The Global Solutions offices, located at City Centre Almaza, are LEED certified, in line with Majid Al Futtaim’s vision for a more sustainable future. Global Solutions plans to invest in technology and offer the best in class solutions to its customers. Moving forward, Global Solutions plans to expand and offer its services and expertise to companies across the region. Majid Al Futtaim’s Global Solutions was launched in 2021, and has been the main driver for Majid Al Futtaim’s business transformation journey, accommodating to the organization’s overall growth and development plans.

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