An Abundance of Talent at Competitive Cost
Egypt offers an abundance of talent ideally suited to IT and business process outsourcing. More than 35 universities and 100 institutes bring out 500,000 annual graduates, of which 220,000 are able to provide business process services and 50,000 enjoy the IT related skillset. The multilingual talent pool is cost-competitive serving over 20 languages across more than 100 countries. The government is leading several initiatives to up-scale the skills and keep up with dynamic labor market requirements through high-value training in diverse technology tracks. Egypt is one of the most competitive locations in the world. Direct annual operating cost per FTE for multilingual contact centers is 80% lower than British and French second tier cities, where costs have become further more attractive since the country unpegged the Egyptian Pound from the US Dollar.