Information Technology Outsourcing (ITO)
The ITO and BPO offshoring footprint in Egypt is large with over 22,000 direct export oriented jobs and over 45,000 indirect jobs supported by the industry. Egypt has developed considerable expertise in global technical support centers and is emerging as engineering and R&D services outsourcing destination.
Several multinational and regional companies have established IT centers in Egypt including ITWorx, Vodafone, Nokia Systems and Logica. Egypt has also developed considerable expertise in global technical support centers.
ITIDA’s strategic framework for developing its ITO industry includes human capital development; innovation, research and development; capacity building; export growth and local market demand.
There are also several initiatives underway to enhance Egypt’s talent pool for the ITO and BPO sectors. Initiatives such as the European Language program; EduEgypt and MCIT’s professional training program have all been created to develop skills suitable for the ITO industry.
See Egypt’s Value Proposition