Print
FAQ's
Please Select Category:
expand What is Egypt On?
Egypt On represents the ICT and outsourcing industries in Egypt.
expand What Business Process Outsourcing (BPO) services does Egypt offer?
One of the marked characteristics of the US$ 400 billion Business Process Outsourcing (BPO) industry globally over the last few years has been the evolution from cost to quality. As a comparatively new player in the market, Egypt has been able to emerge – with a strong value proposition - to take advantage of this new era in BPO. For more information click here.
expand How do I do business in Egypt?
Contact the Information Technology Industry Development Agency (ITIDA). ITIDA is both a focal point for foreign investors, and a strategic advisor to Multi-National Companies (MNCs) investing in the Egyptian ICT sector. It is responsible for improving Egypt’s global IT competitiveness by maximizing the export of IT services, applications and products. Please click here to contact ITIDA
expand How do I find a partner in Egypt?
Egypt is proving to be an attractive location for world leaders in the ICT industry, surpassing its competitors in the developing world – India and the Philippines – and attracting the attention of major corporations in the developed world, notably Orange, Vodafone and SQS. These corporations are investing heavily in Egypt as a coveted ICT outsourcing location. If you are similarly looking to outsource your business with a dedicated ICT company based in Egypt, and are looking for the relevant partner to suit your business’ individual needs, please view our database or alternatively contact us.
expand How do I find client testimonials?
expand What does ITIDA offer?
Situated on the outskirts of Cairo in the 600-acre modern business park Smart Village, the Information Technology Industry Development Agency (ITIDA) is dedicated to promoting, developing and growing Egypt’s information and communications technology industry with a particular focus on business process outsourcing. As a self sustainable agency, ITIDA plays a leading role in enhancing the Egyptian cyber security and data protection framework towards a more secure e-Business and Business Process Outsourcing (BPO) services positioning. For more information about ITIDA please click here.
expand How do I become a member of ITIDA?

To become a member of ITIDA you have to register  in ITIDA's Database, you need to fill in the registration form which consists of six steps to fill then submit your form and send your commercial registry number ,for approval process to take place ,once accepted you become a member and receive ITIDA's benefits

expand What are the KPIs that we can set to measure the success of the program? When will the KPIs be formulated and announced?

IDC will be sending out a document detailing the flow of the project as well as key deliverables of the outcomes for each significant milestone. Given that this project is more of a long-term engagement and we are only entering the pilot phase now, IDC will work together with ITIDA to develop the KPI's through the course of the program.

expand Can IDC send an email to the Egyptian Firms prior to the interviews informing them with all required documents; discussion parameters etc, so that they would have enough time to prepare for it during the deep dive stage?

ITIDA and IDC teams will shortly send local companies, the workshop presentation, discussion guides, and analysts’ profiles.

expand Why host the Go to GCC event in Dubai rather than Abu Dhabi?

The event in Dubai is a regional event with attendees from different Gulf countries (excluding Saudi Arabia) in the GCC region who would prefer having the event in Dubai. Additionally most of the system integrators and channel partners are headquartered in Dubai.   We will also be targeting specialized Abu-Dhabi based systems integrators who will be invited to the Dubai event.

expand Why not host a GTM event in Egypt and invite channel partners from the GCC to Egypt?

Hosting the event in the targeted markets gives a good chance for system integrators and channel partners to get introduced to Egyptian companies. After the relation between both parties develops we can assess the potential of having a regional event in Egypt.

expand What are the strategies that IDC will use to make SIs and channel partners willing and keen to be part of this program?

IDC's role within this project is to understand what the appetite, demand and requirements are for partnership from the Gulf companies and to support the Egyptian companies in correctly positioning to satisfy these requirements.  IDC will target the communication with the Gulf companies to focus on need fulfillment.  By following a research led Go to Market strategy, the Egyptian companies, with the support of IDC & ITIDA will be positioning solutions that satisfy a need rather than doing a generic sales pitch.  Unlike other consulting firms, IDC is exclusively focused on the IT & Telco sector and have long-standing and strong relationships with the Gulf based organizations.  Given our traditional focus on these markets, IDC have helped and assisted Gulf companies for many years, we believe our relationships in the Gulf will come in handy during the interview process.  Our assessments of the Gulf companies will entail detailed Gaps Analysis and we will provide realistic and targeted assessments of areas where Egyptian companies have the opportunity to fill these gaps. 

expand How can IDC or ITIDA assist Egyptian companies in tackling obstacles faced during business practices in KSA ex: Visas, governmental regulations etc?

IDC will be guiding each short listed company on the operating environment within each country, the challenges, hurdles, obstacles, competitive environment etc during the workshops, as these will be the areas that the Egyptian companies will need to be able to effectively tackle during the one-on-one meetings.  IDC will also be analyzing drivers and inhibitors within each Gulf country and these will be submitted to ITIDA who will work with other stakeholders to try over come some of these obstacles.

expand Does IDC have a projection for the expected growth / IT spending for targeted regions?

IDC sizes and forecasts each market and has a strong understanding of dynamics of each region and will be advising the short listed companies during the workshops.  

expand Does IDC have an estimated figure of the amount of revenues that can be generated out of this program?

In terms of the potential opportunity for the Egyptian companies, it is too premature to comment at this stage of the project as we are only entering the opportunity assessment phase now.   We would have a much stronger idea of the demand post the research phase.  It is a pilot program and the research on both sides will give us a more realistic assessment of the real opportunity.  It is critical to understand that this is a long- term program, and should this be successful, this pilot program will be replicated to other regions in the world.

expand Did IDC organized similar events? Was it successful? What were the results?

IDC has been working with ICT vendors, channel partners, government agencies worldwide for a number of years and as part of our work we have assisted our clients in numerous ways including:  opportunity assessments, partner recruitment, opportunity analysis, potential forecasting and go-to market events.   We have also worked on somewhat similar assessments in KSA, Morocco and several other countries in APAC & Europe.  These programs have provided us with valuable experience on what strategies are effective.  Our customers have benefited from:  increased foreign investment in their ICT sector, better understanding of core competencies and focus, independent and insightful profiling, better understanding of their competitive environment and where opportunities exist within particular solutions, technology areas or industry sectors.  Our very successful events team has also consistently delivered valuable platforms for ITC buyers and partners to interact.

expand In terms of export readiness, some companies are more mature than others. Will the program support these companies in identifying short term partnerships (Quick Wins)?

We realize that some companies will be more ready than others to engage quickly in partnership and we realize that there may be short term opportunities uncovered during the course of the program, however, in order to be successful, this project needs to be very process driven as it is part of a broader development strategy. 

expand Some SMEs are too small to capture the deal, can the program help in clustering these SMEs and helping them to work together to capture the deal?

The program is a horizontal program, and it’s focused on supporting the ICT companies in developing partnership opportunities. In the future there will be other vertical programs that serve specific niches. 

expand What is RITI?
The Regional IT Institute (RITI) was established in 1992 as a Subsidiary of the Regional Information Technology and Software Engineering Center (RITSEC). RITI is a non-profit regional training and human resource development institute that was established to become one of the leading institutions in the region in training and professional development. For more information please visit: www.riti.org
expand What does RAMP stand for?
RITI Advanced Management Program.
expand Please provide me with an overview about the program
This program aims to prepare middle managers at the start of their managerial careers to deal with higher levels of management responsibility. RITI has designed RITI Advanced Management Program in 2007 to help first-line managers to discover new concepts and theories that will build their managerial capabilities and broaden their understanding of the interdependencies of organizations.
expand How many rounds will ITIDA and RITI jointly conduct?
ITIDA and RITI have scheduled for 8 rounds of RAMP to accommodate a total of 240 participants.
expand How much does RAMP cost? And how much does ITIDA Subsidize out of the total RAMP cost?
RAMP costs 9000 EGP per participant and ITIDA is going to cover 85% of this cost and the company pays 15% of the rest.
expand Who are the target audience for RAMP?
The program is targeting 240 first-line managers who exercise leadership and whose responsibilities require a concrete foundation of different management tools.
expand What is the allowed number of nominees per company?
Each company can nominate (6) Egyptian candidates for all available Training Courses with a maximum (2) candidates in the Top-Level Management Training Program.
expand What are the participants’ selection criteria?

Candidates are expected to:

  • Have a good level of proficiency in English Language.
  • Have a minimum of five years work experience.
  • Hold a bachelor’s degree or equivalent degree.
  • Fall in the age group from 26 to 35 years old.
  • Have not previously attended this program.
expand What are the Companies’ selection criteria?

Companies registering their First Line Managers in the RITI Advanced Management Program are expected to fulfill the following criteria:

  • Egyptian-owned company with more than 50% Egyptian ownership or under control of Egyptian Board for public companies
  • Have a least 20 registered full time employees
expand How many participants are expected to attend per group or round?
Each round will be attended by a maximum of 30 participants.
expand What are the key benefits of RAMP?

Upon the completion of the program, participants will gain:

  • Greater perspectives on both professional and personal sides, enabling them to develop and share their vision, lead their companies and motivate their employees.
  • An integrated vision of different managerial functions and how they work together.
  • Global business perceptions through the analysis of best practice companies from a wide range of sectors and countries.
  • Solid knowledge base and scientific foundation of management tools that enables them to work as efficient managers.
expand What are the profiles of RAMP Instructors?

RAMP is conducted by a group of professional instructors from different areas of management who are equipped with a solid scientific academic background (Most instructors hold a Master degree in the field under study) in addition to a long comprehensive managerial professional background. Instructors also have the capacity to act as facilitators by motivating participants to share and disseminate their implicit knowledge.

expand What is the training methodology adopted by RAMP trainers?

The training methodology adopted by RAMP trainers encompasses a variety of tools such as:

  • Lectures
  • Cases based on the demands of the ICT field
  • In-depth Negotiations and Debates
  • Hands-on Exercises
  • Knowledge Sharing with Classmates
expand How many modules (courses) is RAMP composed of? And what are these modules?

RAMP is composed of eight modules (courses) which are:

  • Strategic Marketing
  • Sales Management
  • Quality Management
  • Leadership Skills
  • Creative Thinking & Effective Problem Solving
  • International Business
  • Strategy, Strategic Design and Strategic Behavior
  • Finance
expand How many class hours do I have to attend? And how are they distributed among courses?
You need to attend a total of 152 class hours which are distributed as follows:
  • Strategic Marketing: 24 hours
  • Sales Management: 16 hours
  • Quality Management: 24 hours
  • Leadership Skills: 16 hours
  • Creative Thinking & Effective Problem Solving: 16 hours
  • International Business: 16 hours
  • Strategy, Strategic Design and Strategic Behavior: 16 hours
  • Finance: 24 hours
expand How frequent are the program’s sessions? And at what timings are they held?
It depends on the intake that you are enrolled in. For some intakes, sessions will be conducted twice per week during the afternoons from 18:00 till 22:00. For other intakes sessions will be conducted once per week on Saturdays from 9:00 till 17:00.
expand Where do I attend the sessions?
At the Regional IT Institute Premises: 11A Hassan Sabry Street, Zamalek, 11211, Cairo, Egypt. RITI has the following facilities: Four State-of-the-Art Buildings, Thirteen Top-Notch Classes and Two Labs, Outstanding ICT structure with unlimited access to Internet, Students’ Facilities; Parking, Cafeteria, etc.
expand What learning resources will I receive or get access to?
Participants are going to receive original textbooks for a selected number of courses and training material for a selected number of courses. They will also have access to RITI labs (only if labs are free) for the whole program’s duration.
expand How can I apply for the program?
If you are working in a company that is registered at ITIDA then just visit ITIDA website,enter the company username and password and then click on RITI Advanced Management program link which will take you to an online registration form that you need to fill in.You also need to submit the necessary credentials as hard copy at RITI training department (Ms. Rania Tarek,email:rania.tarek@riti.org).
If you are working in a company that is not registered at ITIDA, you need to make sure to register your company first in order to create an account for your company on ITIDA website.
expand Where should I submit my credentials (Hard Copy)?
At the Regional IT Institute Premises: 11A Hassan Sabry Street, Zamalek, 11211, Cairo, Egypt.
expand What are the needed credentials (Hard Copy)?
  • 2 Personal Photos.
  • Copy of the National ID.
  • Copy of graduation certificate (the bachelor’s degree or equivalent degree from the university/institute where the candidate was awarded the degree).
  • A Nomination Letter signed by either the HR manager or your direct manager and stamped (you will find a downloadable template for this letter on ITIDA website http://www.itida.gov.eg)
  • 15% of the program fees (1350 EGP).
expand Upon completion of the program, what certificates do I receive?

Upon successful completion of the RAMP, each participant will be granted:

  • A certificate of accomplishment by the end of the module only if s/he managed to attend a minimum of 75% of the module's sessions and passed the module's assessment based on the predefined assessment criteria. If s/he failed any module, s/he will continue with the track and will have to re-attend the failed module to be financed by his company with another RAMP round.
  • By the end of the RAMP round, each participant will be granted a certificate of accomplishment only is s/he has successfully completed the eight RAMP modules
expand What are the assessment criteria that used to evaluate the performance of participants?
The assessment criteria vary from one course to another. It may include:
  • Seated Exam
  • Open Book Exam
  • Group Project
  • Presentation
  • Assignment Paper
expand What are the objectives of the program?
The main objective is to build the ICT SMEs capacities so as to improve and streamline their business practices in areas of Strategy, Operations, and Finance in order to achieve a better competitiveness in both local and international markets.
expand How is the program implemented? What is the methodology used?
The program provides consultancy services.

The consultancy provided is based on SOFT (Strategy, Operations and Finance Transformation) Methodology as initially provided by Atos Consulting, and then enhanced and updated by ITIDA.

GrowIT team of consultants will work with selected companies, throughout 2 main phases, to identify operational inefficiencies and skills gaps, recommend and implement methods to enhance efficiency as well as increase competitiveness.

Phase I: Assessment:

  • Assess on the company’s business management practices .
  • Provide a diagnostic report and identify areas for development based on business priority (financial, marketing, human resources, business development, etc) .
  • Build a Business Upgrade Plan (BUP) defining the exact best practices to be delivered according to a time plan .
PhaseII:Implementation:

During this phase, the business best practices agreed on the BUP are delivered through a team of qualified consultants.
expand When is batch 3 expected to start?
Batch 3 is expected to start in May, 2014 after finalizing the registration and acceptance phases.
expand How can the company apply/register for the program?
The company can register online through ITIDA website. Link: login.itida.gov.eg – write down your user name and password to sign in to register to the program.
expand What is the profile of the consultants engaged?
ITIDA has a pool of qualified local consultants, who have both scientific and business experiences in the areas we offer the program services for.
expand What is the duration of the program?
The filtration phase, after the registration closes takes about 1 month. Once the company is selected, an agreement is signed with ITIDA for program execution. The actual consultancy services delivery takes 4 to 5 months on average.
expand What are the eligibility criteria of applying companies?
The eligibility criteria are:
  • The company should be of an MSME profile. (Number of employees: for micro companies [3 to 10], for small companies [10 to 49] and for medium companies [ 50 to 249] full time employees) .
  • 51% Egyptian owned .
  • A valid registered company in ITIDA database .
  • A prominent list of business accounts in the last two years indicating the customer name/contacts and the company’s own product/service delivered .
expand What is the cost of participation in the program?
ITIDA subsidizes 90% of the total cost of the direct consultancy services and 100% of the consultancy management. Companies are only due to pay 10% of total cost of the direct consultancy service.

This is paid in two installments: 50% down-payment effective after signing the letter of commitment/contract and at the start of the consultation services delivery.

Additionally, another 50% upon completion of the beneficiary company’s business upgrade plan and adjusted according to the exact number of days consumed.
expand What is the Events program about?

To help achieve its aim of promoting Egypt within the ICT sector, ITIDA has established a new event strategy that will see it exhibiting at some of the world’s leading industry events. The primary objective of this strategy is to raise awareness of what Egypt has to offer to local and multinational organizations and to showcase its dynamism as a world-class outsourcing location.

 
The main objectives of the program are:
  • Supporting local companies: Penetrating international markets, establishing new business leads, increasing exports of products and services.
  • Egypt On brand: Increasing brand visibility and positioning Egypt as a leading global outsourcing destination.
  • Building relationships: Creating relationships with new contacts and maintaining relationship with existing stakeholders.
  • Media /analyst engagement: Driving interest in Egypt as an outsourcing destination through third party endorsers; highlighting recent developments that have been made.
  • Driving investment: Providing a platform for engaging with potential investors and promoting Egypt as a viable outsourcing destination.
expand Which services are covered under the events program?
  • Collective Events Participation:

Offers the opportunity for companies to participate under the Egyptian Pavilion in the most exposed and highly rated IT events around the world as part of the Egyptian delegation. Companies are offered a particular package to participate as exhibitors under ITIDA’s auspices in a branded country pavilion in specific events. For more information about ITIDA’s annual events calendar, please check the events section from the main webpage.

  • Single Intervention Service

It is meant for a specific trade fair that is not included on ITIDA’s annual collective events calendar, does not witness the participation of an Egyptian pavilion and/or is only targeted by a few number of companies due to various reasons. The “single intervention” service is designed to encourage IT companies to apply for the financial support and gain access to such specific events either in the local or international markets.

For more information about this service,Click Here

  • Business trips

The “Business Trips” program is designed to encourage IT companies to gain more access to the international markets and engage with new clients aboard and even to maintain their relationship with their existing pool of clients outside the local market. This program applies to small and medium size companies with business travels or journeys to discuss business matters with clients or engage in any business-related activity while the travel costs are cited as one of the main cost burdens and obstacles for doing business for them.

For more information about this service,Click Here

expand What kind of financial support is offered by ITIDA in the events program?

The financial support offered by ITIDA starting from 2012 is directly related to the number of participations of the company in the event in question. In other words, ITIDA covers 80% of the total participation fees for first time participants and 70% for second time participants in the same event, 60% for third time in the same event, and 25% for the fourth time or more. 
The above rates are applied for all the services of the events program.

expand What are the eligibility criteria for applying companies?

Companies participating in the events program should meet the following eligibility criteria:

  • Egyptian-owned company with more than 50% Egyptian ownership (or under control of an Egyptian Board for public companies).
  • Headquartered in Egypt with at least 80% of company payroll is based in Egypt.
  • Have at least 10 registered full time employees.
  • Completion of  the company’s registration on ITIDA’s online database.
expand What are the companies’ selection criteria for participation in collective events service?

In order to select the final participating companies, ITIDA applies the following criteria on all requested companies:

  • Relevancy of the Company’s Activity VS Exhibition Specialization
  • Relevancy of the Company’s Activity VS IT Strategy
  • Experience of the Company in the Egyptian Market
  • Export Experience or Export Potential
  • Availability of Quality certifications

Each company at the end of the selection process will be granted a final score and companies are chosen according to the final scores and according to the required number of participants needed which varies from an event to another .

expand How to apply for any of the services of the program?
  • Collective Events:

Registration for the collective events service is usually opened a couple of months before the event dates. Interested companies should check ITIDA’s website on a regular basis for updated information about the registration dates. Also, companies registered on ITIDA’s online database should receive email notifications with all the updates regarding the registration and available packages for the collective events service.

 

  • Single Interventions:

Interested companies can apply through the single intervention page:

http://www.itida.gov.eg/En/Events/SingleIntervention/Pages/SingleIntervention.aspx

 

  • Business Trips :

Interested companies can apply through the business trips page:

http://www.itida.gov.eg/En/Events/Businesstrips/Pages/default.aspx

expand How can I reach the events team?

For any inquires regarding the events program please contact the events team through the following email address: internationalevents@itida.gov.eg

expand What are the program’s eligibility criteria?
  • Beneficiary Company’s Ownership:

    Direct Egyptian ownership (direct ownership of Egyptian individuals and/or Egyptian companies) should represent more than 50% of the beneficiary company’s capital.

    Direct Egyptian ownership means that the beneficiary company should be more than 50% owned by Egyptians whether individuals or companies established in accordance with the Egyptian law. Therefore, companies established abroad – whether partially or wholly owned by Egyptians - will not be eligible when calculating the percentage of the Egyptian ownership.

    Companies with floating shares are requested to submit report from Misr for Central Clearing Depository & Registry (MCDR) شركة مصر للمقاصة والقيد والإيداع المركزي illustrating % of Egyptian ownership as of 31/12/2012.
  • Beneficiary Company Headquarters:

    Company should be headquartered in Egypt
Note: companies established under the Egyptian law in Free Zones in Egypt could be eligible under the program.
expand What are the types of services eligible under the program?
  • Types of services eligible under the program:

    Software development, information and communication technology (ICT) services in addition to ICT enabled services*. Pure hardware exports are excluded. Embedded software or devices included in the export sales agreement or were considered necessary for the delivery of the service can be included in export rebate calculations based on export contract, program consultant review report and based on Export-IT committee’s decision.

    * Cases of ICT enabled services would be presented to Export-IT committee on case by case basis for their review and decision on their eligibility under the program.

Note:
- Company’s programs exported should be registered in ITIDAIntellectual Property Rights (IPR) office.

- Selling program licenses of other companies without any value added is not considered eligible for rebate under Export-IT program.
expand What kind of export sales could be eligible under the program?
  • All export sales of the above-mentioned services contracted and made prior to or in year 2012 can be eligible under the program provided that the related export sales proceeds were transferred by importers and collected by the company in year 2012 as evidenced by the statement of company’s bank account maintained in Egypt (i.e. cash-bases rather than accrual-bases).
  • Export proceeds should be Traceable. Transfers to the company’s bank account maintained in Egypt should be linked to export projects (for example: through invoices issued by company to importer, importer mentioned in the contract should be the one conducting the transfer…etc).
  • Export sales should be realized by the company applying for the program (not by affiliate companies located abroad). Export proceeds should be accounted for in the company’s financial statement.
  • Proceeds collected in company’s branches/subsidiaries abroad and not further transferred to the company’s bank account maintained in Egypt are excluded. It should be noted that export proceeds transferred in company’s bank account should be traceable to export transactions.
  • Exports sales made by the applying company - even if contracted by the company’s affiliate/subsidiary located abroad – can be eligible under the program provided that a proper invoicing system is applied and other program conditions are satisfied.
  • Proceeds collected in personal accounts of one or more of the company’s owners are excluded even if the amounts were further transferred to the company’s bank account.
  • Export proceeds collected in cash or transferred in EGP would not be eligible under the program.
  • Only services made to companies located outside Egypt - with the exception of services made to International organizations – are considered exports.
  • In case of the importer is an affiliate, sister company, has the same owner(s) ...etc, applying company should present contracts, invoices and bank statements evidencing export transactions with the end client.
expand How is the Value Added calculated?
  • The Value Added is the difference between eligible export sales proceeds collected in the company’s bank account maintained in Egypt during year 2012 and all non-value adding costs directly related to the export transaction claimed under the program such as external consultants fees, license cost…etc. Also travel & accommodation costs explicitly invoiced to the importer are excluded.
  • Cost NOT deducted from export proceeds: Salaries, operating and overhead costs are not excluded from the value of the collected export proceeds. Also, bank charges are not deducted from the collected amounts.
  • Exports subsidies include any contracts or agreements signed in 2012 or earlier; however, the payment of export subsidies should be done on cash basis for only 2012, and after verification of receipt of the issuing company in 2012 to its bank account in Egypt of the value of exports subsidized and not on an accrual basis.
expand How is the Rebate value calculated?
  • Rebate value is calculated as a percentage of the value-added component with a ceiling of 10% with maximum of 500,000 USD per company per year.
  • Note: The subsidy granted to the company should not exceed the amount indicated/mentioned in admission form to the program.

  • Total rebate budget for the entire program: EGP 50 Million.
  • Exact rebate percentage is announced at the end of the program according to the budget approved for the entire program and the applications received.
  • Maximum export rebate ceiling (500,000 USD) is applied on individual companies applying separately in the program even if these companies are partially owned by the same holding company.
  • In case holding company is the one applying in the program, maximum ceiling (500,000 USD) is applied regardless of the number of companies owned by the applying holding company.

Notes:
- Rebate amount (if approved) will be disbursed to eligible companies in EGP.
- Rebate amount is NOT tax exempted.
- Time frame for receiving complaints is maximum 2 weeks from date of rebate announcement.

 

expand What are the documents required under the program?

The following is a brief list (details of documents requested are available in the program’s Terms & Conditions document available on ITIDA’s website)

  1. Export-IT Rebate Beneficiary Company Transaction Form.
  2. Audited Financial Statements for year 2012 & cost breakdown certificate.
  3. Full income tax report for year 2012 & tax breakdown sheet.
  4. Recent Commercial Register.
  5. Tax Card.
  6. Recent Article of Incorporation & all related amendments.
  7. Ownership structure certificate.
  8. Copy of the company’s social insurance printout including total number of insured employees استعلام عن بيانات منشأة قطاع خاص.
  9. Signed export sales contracts/agreements/ purchase orders/master agreements and all related amendments.
  10. Copy of the related export sales invoices for exported items.
  11. Copy of the related cost of revenue & purchase invoices for purchased materials (software licenses…etc).
  12. Copy of the consultancy contracts/agreements for external consultants (if any).
  13. Evidence of Service/Product delivery, client acceptance and collection of revenue proceeds.  This includes:-

    -Copy of overseas client sign off or acceptance statement for confirmation of receipt of goods and/or services.

    -Copy of statement of company’s bank account maintained in Egypt illustrating receipt of export proceeds transferred by the importer (company account bank statements, swift transfers to company’s account, credit advice to company’s account…etc). Bank documents should clearly include remitter (importer) name, transfer date, transfer amount & currency, beneficiary company name & account number.

    -For telemarketing or electronically transmitted sales, company should submit copy of bank cheque issued in the name of the exporting company or company’s bank account statement illustrating collection of proceeds related to the export transaction, report issued by system including transaction details as well as copy of transaction screen shot.

Notes: In case the importer is an affiliate, sister company, has the same owner(s) ...etc, applying company should present contracts, invoices and bank statements evidencing export transactions with the end client.

expand What does SECC stand for?

Software Engineering Competence Center

expand Where can I get information about SECC services?

You can call 16248 and choose SECC from the voice message,then you will be able to speak to a SECC representative or you can visit SECC website

expand How can I request a service from SECC?

Visit Order SECC Services and fill in a service request form.

expand What are the services SECC offers?
SECC offers training, consultation , assessment in the below set of services:
  • Capability Maturity Model Integration forDevelopment,CMMI-DEV.
  • Capability Maturity Model Integration for Services, CMMI-SVC.
  • Software Process Improvement Guide, SPIG.
  • Team Software Process/Personal Software Process, TSP/PSP.
  • Embedded Software.
  • Software Reuse.
  • Software Testing.
  • Information Technology Infrastructure Library, ITIL.
  • Agile.
  • Six Sigma.
expand Does SECC offer training in other fields related to software engineering?

Yes, SECC offers different training courses.For further information,please checkTraining Catalog 2012

expand Does SECC offer any international certifications?

Yes, as the sole ESTB Examination institute/Certification body for the ISTQB certificates, SECC offers the ISTQB Certified Tester Foundation Level (CTFL) and the ISTQB Certified Tester Advanced Level (CTAL).

expand What is SPI for SME’s?

Software Process Improvement for Small and Medium businesses is a yearly program SECC launches to help the Small and Medium businesses improve their Software development process. The program’s modules are derived from the  SEI®  CMMI®  model. During the program, SECC consultants will provide you with a complete software development methodology, the Software Process Improvement Guide (SPIG) Product Suite that was driven from the main concepts of the CMMI® model of the SEI®. Utilizing this product suite and many years of customization experience from SECC expertise, you will be able to improve your software development process to increase profitability and consequently customer satisfaction.

expand What is the project duration?

The SPIG services are delivered over a span of eleven months in one bundle collectively to a group of Small and Medium Enterprises (SMEs) in projects regularly entitled “SPI for SMEs” Programs that SECC initiates at the beginning of every year.

expand What are the services IPR office provides?

The Intellectual Property Rights office (IPR) provides the following services:

  • Depositing computer programs and databases.
  • Granting licenses for software companies and Cyber Cafés to start their activities.
  • Granting licenses for copying, selling and distributing software products.
  • Supporting the Economic Courts through providing specialized training courses to prosecutors, police officers and judges in addition to providing technical expert reports to the assigned cases of violating Intellectual Property Law 82 of 2002
expand Is IPR office in charge of patents, trademarks and all aspects of copyrights?
No, IPR office is only responsible to enforce of Intellectual Property Law 82 of 2002 concerning software and databases.
expand What are the working hours of the IPR office?
From Sunday to Thursday from 9 AM till 3.30 PM.
expand How can I get further information about the IPR services?
Simply, you can call our call center via 16248 then our representative will gladly answer your questions/inquiries.

 
expand What is the objective of ITAC Program and what projects does it fund?
Information Technology Academia Collaboration (ITAC)’s objective is to promote Industry/Universities collaboration through linking academic research with industry and market needs. These collaborative research programs will add value to IT companies, universities, researchers and the technology community.

ITAC programs have been designed to link industry research with market needs. This is coupled with opportunities within ICT companies for undergraduates and post-graduates enhancing their knowledge and experience in the field of Information and Communication Technology.

Currently, ITAC has three collaborative research programs: ITIDA Fellowships (IF), Advanced Research Projects (ARP), and Product Development Projects (PDP). In addition, ITAC Student Programs fund student graduation projects from students enrolled in Egyptian universities. ITAC also supports summer training of students in ICT companies during summer.
expand What shall I do to apply for ITAC collaborative research project fund?
Proposals are accepted within submission windows of ITAC calls or rounds. The submission window is announced on ITAC webpage on ITIDA's website, along with the necessary guides and templates that need to be studied before the submission process.
expand What shall I do to apply for the graduation project fund?
The eligibility criteria and submission window for graduation projects are announced on ITAC webpage on ITIDA's website. An application form needs to be filled and submitted to process the graduation project fund request.
expand What shall I do to apply for the summer training program?
When the submission window of summer training program is open, interested engineering and computer science students should apply through ITAC webpage. Registered companies select from the student applications to spend their summer training periods there. A tentative agenda for all ITAC submission windows is announced and updated in ITAC
e-Newsletter.
expand How can I learn about previously funded projects and their statistics?
ITAC issues a number of publications that periodically updates the community with its activities and achievements. The most frequent of these publications is ITAC e-Newsletter posted on ITAC webpage and sent via e-mail to companies, universities, and individuals. More details about ITAC achievements can be found in yearly publications such as ITAC Achievements Report and ITAC Impact Report.
expand What is RITI?
The Regional IT Institute (RITI) was established in 1992 as a subsidiary of the Regional Information Technology and Software Engineering Center (RITSEC). RITI is a non-profit regional training and human resource development institute that was established to become one of the leading institutions in the region in training and professional development. For more information please visit: www.riti.org
expand Please provide me with an overview about the program.
Based on the agreement signed between MCIT and RITSEC in May 2007 together with building on the success of 8 intakes of RITI Advanced Management Program (RAMP) in December 2009 and were finalized in May 2011. ITIDA in cooperation with RITI design and launch the Skills Development Programs based on the latest techniques and international standards and focused on building the capacity of SMEs through providing the ICT calibers with the managerial skills and knowledge required for professional careers and enabling them to compete in the international arena.
expand How much does ITIDA subsidize of the total cost of each training course?
The total cost of each training course should be paid in advance. After completing the training course and passing the course assessment, ITIDA fund of (85%) of the course fees will be reimbursed to the beneficiary company.
expand What is the allowed number of nominees per company?
Each company can nominate 6 Egyptian candidates for all available Training Courses with a maximum 2 persons per Management Level.
expand What are the participants’ selection criteria?
Each training course has specific selection criteria according to course objectives and target audience.
A candidate applying in the Top, Mid, and/or First Level Management Training Programs must have at least 1 year experience in the required job title.
A candidate applying in the Junior Staff Members Training Program must have at least 1 year experience.
expand How many participants are expected to attend per training course?
Each training course will be attended by a maximum of 30 participants.
expand What are the profiles of instructors?
Skills Development Programs are conducted by a group of professional instructors coming from different management areas and who are equipped with a solid scientific academic background (Most instructors hold a Master degree in the field under study) in addition to a long comprehensive managerial professional background. Instructors also have the capacity to act as facilitators by motivating participants to share and disseminate their implicit knowledge.
expand What is the training methodology adopted by RITI trainers?
All programs organized by RITI are delivered using an array of educational and training methodologies, tools and techniques to suit the market needs. This includes lecture sessions, hands-on-training, case studies, projects and field work. Among methodologies used: Competency-Based Models for Training Needs Assessment and Kirkpatrick Approach (Reaction, Learning, Behavior, and Results) for Training Programs Evaluation.
expand How many sessions do I have to attend?
Each participant has to attend a minimum of 75% of course sessions.
How frequent are the training course sessions? And at what timings are they held?
It depends on the training course. For some training courses, sessions will be conducted afternoons Twice a week starting from 18:00 or on Saturdays from 9:00 till 17:00
expand Where do I attend the sessions?
At the Regional IT Institute premises: 11A Hassan Sabry Street, Zamalek, 11211, Cairo, Egypt. RITI has the following facilities: four state-of-the-art buildings, thirteen top-notch classes and two labs, outstanding ICT structure with unlimited access to the Internet, students’ facilities; parking, cafeteria, etc.
expand What are the contact details of RITI?
Hotline: 16147
T +202 2737 6006 – 2737 5206/7 | F +202 2739 1380 | M +20100 6688 959
E-mail: itida.programs@riti.org
expand What are the needed credentials (Hard Copy)?
  • 2 personal photos
  • Copy of the national ID
  • Copy of participant CV
  • Copy of graduation certificate (BA degree or
  • equivalent degree from the university/institute where the candidate was awarded the degree)
  • A stamped Nomination Letter signed by the CEO and the HR manager (you will find a downloadable template for this letter on ITIDA website http://www.itida.gov.eg )
expand Where should I submit my credentials (Hard Copy)?
At the Regional IT Institute premises: 11A Hassan Sabry Street, Zamalek, 11211, Cairo, Egypt from Sunday to Thursday from 10:00 to 18:00
expand Upon completion of the program, what certificates do I receive?
Each participant will be granted a certificate of accomplishment any course only if s/he managed to attend a minimum of 75% of course sessions and passed the assessment.
expand How can I apply for the program?
If you are working in a company that is registered at ITIDA then just visit ITIDA website , enter the company username and password and then click on Skills Development Programs which will take you to an online registration form that you need to fill in.
If you are working in a company that is not registered at ITIDA, you need to make sure to register your company first in order to create an account for your company on ITIDA website .
expand What learning resources will I receive or get access to?
Participants are going to receive original textbooks. They will also have access to RITI labs (only if labs are free) for the whole training course duration.
expand What are the assessment criteria that used to evaluate the performance of participants?
The assessment criteria vary from one course to another. It may include:
1. Seated Exam
2. Open Book Exam
3. Group Project
4. Presentation
5. Assignment Paper
expand Where can I find more information about training courses?
Skills Development Programs section on ITIDA website  contains details for each training course, along with a downloadable brochure.
expand What is the cancellation policy?
1. Only two weeks before the beginning of the course, the tuition fees can be totally refunded
2. Before the first day of the course, 25% will be deducted for registration process
3. Other than that there is no refund
expand After I register for a training course, will I receive any confirmation?
Yes, you will receive an e-mail confirmation that your request has been processed but that does not guarantee acceptance into the training course.
expand When will I receive acceptance e-mail on attending the training course?
ITIDA/RITI steering committee will review candidates profile in accordance with course requirements and a confirmation email will be sent to the qualified candidates.
Seats will be allocated to the qualified candidates based on “first-come, first-served”.
Further information